FAQs

FAQs

How to open an account at 63JILI?

You must click on the "Apply Now" button at the top of the page. Then take a moment to fill in the form to register. Your account at 63JILI will be completely open. The following information is required for registration: Player Name: Distinguish user accounts. Your username must be at least 5 characters, it is very important to start with a letter, number or scale, and at least 6 characters are required. Please keep your password confidential. Email Address: Please provide a valid email address so that important information such as product information can be submitted easily. During registration, you will be asked to accept the 63JILI Terms and Conditions and ensure that you are 18 years of age or older under this agreement.

How long does it take to register and log in to 63JILI?

You must be over 18 years of age and become a member of 63JILI.

Is the live tape a live tape?

Of course, every game is a live performance. Using advanced cameras to capture images. Moreover, we can ensure all our games in real time. This is a game that really makes the game more exciting.

How can I read detailed information about different games?

You can visit the 63JILI homepage and click on the name of the game you want to know more about. In addition, you can also click the button "Help" during the game to get more information.

What if I can't log in?

First, try to turn off the firewall and antivirus software. Sometimes these software may be protected by the program. You can also delete your cookies and history and restart your computer. If you still can't log in to the game. Please install the latest software and try again.

Are you confident in the fairness of 63JILI? Does your company have a license to use betting software?

63JILI is authorized and regulated by First Cagayan in the Philippines. In this way, you can be sure that all games are fair and just, and Jinsha Sports Plus Duobao is legally authorized by the custodian, the island and the commission government to bet on people to achieve. It has high standards and is known for its efficient regulatory system.

What if I want to change my password or subscription? My other memberships, and the funds remaining in my player account?

If you want to change your password. Or your other subscription information. However, there are still funds in the player account. In order to protect your account, we will ask you to complete the verification process. After the verification process is completed. We will send you a new password or change the information you requested.

How to clear the browser?

When your browser opens, click the gear in the upper right corner to open the settings menu. Then select Security and delete your browsing history. Select a temporary Internet file. Then uncheck all other boxes you want to keep and press the Delete key.

Why can't I access the 63JILI website?

Our website may be temporarily closed in some areas. Therefore, you cannot retrieve relevant information. If you encounter such problems, you can contact our customer service staff. We will send the software through our agent. Help you log in to access relevant content and participate in activities.

What kind of games does 63JILI offer?

63JILI offers a variety of games for players. Sports betting, live games, poker, slots Financial betting We also strive to improve various entertainment, and players will be notified when we have the latest games.

How can I change my registration information?

All data cannot be changed after registration. If necessary, please contact our customer service by email or online chat. Then we will update your registration information as needed.

What if I receive a "wrong username or password" error message when logging in?

Usually, this problem can be caused by Caps Lock and unnecessary spaces in the username or password field. When logging in, please check the Caps Lock button and input method carefully. Please note that the system only allows players to enter the login code three times. If the third attempt fails. The account will be automatically locked. If the account is locked, please click the "Forgot Password" button and answer the security question. Our system will send a new password to your registration number. If you forget the security question. Or cannot answer this question. Please contact our online customer service 24 hours a day.

What if the network connection is disconnected during the game?

The network may be disconnected at any time for many reasons. Windsor has developed a sophisticated mechanism to eliminate abnormal arrangements to protect our players. If you find that the game is disconnected, you can log in again, or wait and connect to the casino to log in again. If you connect before the timeout, you will see the game in progress. If you place a bet, you can log in and reconnect to the game to view the game results or "Game History". Please contact our 24-hour online customer service.